Technical Support Engineer

Employment Type: Full-time

Shift: fixed 6 Days Working (10 am to 6 pm)

Are you passionate about cutting-edge IT infrastructure and hands-on technology integration? Join our dynamic team as a Technical Support Engineer and be part of exciting projects involving virtualization, private cloud environments, and next-gen AV deployments.

Key Responsibilities

  • Deploy, configure, and maintain virtualization platforms (VMware, Hyper-V, or similar).
  • Manage and troubleshoot Linux systems and server environments.
  • Implement and support network infrastructure—LAN/WAN configuration, firewalls, routing, and switching.
  • Assist in Audio-Visual (AV) system installations, setup, and technical integration.
  • Handle Server and Storage solutions (NAS, SAN) including configuration, RAID setup, and performance optimization.
  • Work on Hyper-Converged Infrastructure (HCI) and Private Cloud deployments.
  • Provide remote and on-site technical support to clients for deployed systems and solutions.

Desired Skills & Experience

  • Strong understanding of Virtualization platforms (VMware, KVM, Proxmox, etc.).
  • Proficiency in Linux server administration.
  • Good grasp of networking fundamentals (TCP/IP, VLANs, VPNs, routing, switching).
  • Experience with Server and Storage technologies.
  • Knowledge of AV systems—VC setups, displays, control systems—will be a plus.
  • Familiarity with HCI & private cloud solutions (OpenStack, Nutanix, etc.) preferred.
  • Excellent troubleshooting and customer communication skills.

Who You Are

  • A problem-solver with a passion for technology.
  • Able to work independently as well as part of a collaborative team.
  • Eager to learn and adapt to new tools, technologies, and systems.

Why Join Us

  • Exposure to end-to-end IT infrastructure and AV projects.
  • Opportunity to work with emerging technologies in virtualization and cloud domains.
  • Supportive team environment that values innovation and growth.

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